Frequently Asked Questions

FAQ

  • Yes! But if you are seeing us just for Urgent Care we also value the relationship you have with your current vet and are happy to share all records.

  • Just like for people, illness cannot be predicted. If your pet is sick, we are here to help.

    Urgent Care medicine and surgery occupies a space between general wellness or preventive care (think vaccinations, routine checkups and scheduled surgery) and Emergency Medicine and Surgery (think - life threatening problems). Minor cuts, vomiting, allergic reactions and minor bleeding are a few examples. An Urgent Care clinic can provide immediate care for these problems, avoiding the long wait and high cost of Emergency Hospitals.

    For more information about Urgent Care at BoosterPet and to see some examples of conditions we can help with, click here.

  •  We’re required by law to examine your pet once yearly in order to vaccinate, diagnose, and treat them.

  • Depending on the nature of your concerns, here are ways you can access care for your pet.

    • Non-emergency - Take your pet to our neighborhood Wellness clinics. You can call to schedule or schedule. We commonly treat minor illnesses and injuries including ear, eye, and skin infections, itchiness and allergies, gastrointestinal upset, cuts and scrapes, and parasite problems. We are happy to provide an initial exam and consultation and refer you to one of our Urgent Care locations if more complex care is required.  

    • Urgent Care - Same day appointments are available for urgent care cases. You can call or schedule online. Think of Urgent Care cases like you would in a friend or child - cuts, vomiting, allergic reactions, not eating, etc…

    • Emergency - If you suspect your pet is having an emergency, please contact your nearest veterinary emergency center.

  • Every pet deserves great care, regardless of how they feel about us.

    However, certain levels of aggression pose a threat to everyone’s safety, including that of your pet.  If you know your pet shows signs of aggression or resistance at the vet, please notify us at check-in. We are always happy to evaluate a patient to determine if we can provide proper treatment using safe restraint. If we determine that your pet will need sedation or anti-anxiety medications prior to treatment, we will provide you with a plan for your consideration, and treatment may need to resume at a later date. Unfortunately, we are not able to allow owners to restrain their pets. 

Payment

  • We accept Visa, Mastercard, Discover, and American Express. We do not accept cash or checks.

  • BoosterPet does not offer any direct financial assistance, but we do offer membership plans that help make budgeting for petcare easier. We also have partnered with ScratchPay and Care Credit. They are both third-party provider of loans designed with pet healthcare costs in mind.