BoosterPet Privacy Policy

Last Updated: 08/11/2025

BoosterPet is committed to protecting the privacy of our clients and their pets. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our clinics, website, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, payment details.

  • Pet Information: Pet’s name, age, breed, medical history, and treatment records.

  • Appointment & Service Information: Visit history, care instructions, treatment plans.

  • Digital Information: Information you provide through our website, client portals, text messaging, or social media.

2. How We Use Your Information

Your information is used only to support your pet’s care and improve our services. No mobile opt-in data will be shared with third parties. Examples include:

  • Scheduling and confirming appointments.

  • Sending reminders and follow-up care instructions.

  • Providing treatment, prescriptions, and medical records.

  • Processing payments and managing accounts.

  • Offering pet health tips, clinic updates, and occasional promotions.

  • Complying with legal, regulatory, and veterinary record-keeping requirements.

3. Text Messaging Program

If you opt in, BoosterPet may send SMS/MMS messages related to:

  • Appointment reminders and confirmations.

  • Preventive care and vaccination reminders.

  • Pet health tips and clinic promotions.

  • Billing or account-related notifications.

Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP.

4. Information Sharing

BoosterPet does not sell, rent, or trade your personal or pet information. We may share information only in the following cases:

  • With trusted partners (e.g., laboratories, pharmacies, referral hospitals) directly involved in your pet’s care.

  • With service providers (e.g., payment processors, appointment software) who assist in delivering services to you.

  • When required by law or regulation, or to protect health and safety.

All partners and providers are required to protect your information and use it only for its intended purpose.

5. Data Security

We use industry-standard safeguards to protect your personal and medical information, including secure servers, encrypted storage, and restricted access for authorized personnel only.

6. Your Rights & Choices

You may request to:

  • Access your information.

  • Update or correct inaccuracies.

  • Request copies of your pet’s medical records.

  • Opt out of marketing communications at any time.

7. Children’s Privacy

BoosterPet does not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

📍 BoosterPet Client Services
📞 206-822-4991
📧 info@boosterpet.com

BoosterPet Text Messaging Agreement Summary
By providing your mobile number, you agree to receive text messages from BoosterPet regarding your pet’s care, including appointment reminders, follow-up instructions, vaccination notices, health tips, and occasional promotions. Message frequency varies. Message & data rates may apply. Reply STOP to cancel or HELP for assistance. Your number will only be used for BoosterPet communications — we will never sell or share it. Consent is not a condition of purchase.